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Returns Exchanges

Your 30-Day GadgetPlus Warranty is uber simple and starts once you receive your order! Please note: We test most products before shipping and you can shop in confidence. Exchanges can be made with defective items within 30 days of receiving you order - simple return process below*

Unused items only, may be returned for a refund within 30 days of receipt of purchase; buyer is responsible for return shipping costs. All returned merchandise must be in original factory packaging, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories. Exchanges may be made when a return is accepted, with 100% credit from your return. A 20% restocking free will be incurred if a full refund is requested. Refunds are processed within 2 days once we receive your return.

  • All returns/exchanges require your original GadgetPlus receipt.
  • Customer is responsible for ensuring shipping address is correct.
  • All spy cameras, hidden video recorders and audio recorders are final sale and do not qualify for an exchange.
  • All computer parts, computer peripherals, and batteries are final sale and do not qualify for an exchange.
Return Policy is subject to change without noticet

Simple Return Process!

#1 Take a Picture or Video

If your item is found to be defective, you do not necessarily have to send the item back. If you can email us a picture or video that clearly shows the defect/s and we are satisfied that the item was bought from us, then we will promptly send you a replacement.

#2 Send Back via Mail

You may send the item/s back by Canada Post Expedited Parcel or Letter-Mail. If your order was shipped by Letter-Mail, please send back by Letter-Mail to avoid higher shipping fees.

  • GadgetPlus.ca
  • PO Box 52
  • Carmangay, AB
  • T0L 0N0
  • Canada

Customer Service

Has this return policy been helpful? If you are unclear about any part of the policy or have any gadget related questions please call our Customer Service number: (403) 423-2244   or e-mail us at: info@gadgetplus.ca


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