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Returns Exchanges

Your 30-Day GadgetPlus Warranty is uber simple and starts once you receive your order! Please note: We test most products before shipping and you can shop in confidence. Exchanges can be made with defective items within 30 days of receiving you order - simple return process below*

Unused items only, may be returned for a refund within 30 days of receipt of purchase; buyer is responsible for return shipping costs. All returned merchandise must be in original factory packaging, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories. Exchanges may be made when a return is accepted, with 100% credit from your return. A 20% restocking free will be incurred if a full refund is requested. Refunds are processed within 2 days once we receive your return.

  • All returns/exchanges require your original GadgetPlus receipt.
  • Customer is responsible for ensuring shipping address is correct.
  • All spy cameras, hidden video recorders and audio recorders are final sale and do not qualify for an exchange.
  • All computer parts, computer peripherals, and batteries are final sale and do not qualify for an exchange.
Return Policy is subject to change without noticet

Simple Return Process!

#1 Take a Picture or Video

If your item is found to be defective, you do not necessarily have to send the item back. If you can email us a picture or video that clearly shows the defect/s and we are satisfied that the item was bought from us, then we will promptly send you a replacement.

#2 Send Back via Mail

You may send the item/s back by Canada Post Expedited Parcel or Letter-Mail. If your order was shipped by Letter-Mail, please send back by Letter-Mail to avoid higher shipping fees.

  • GadgetPlus.ca
  • PO Box 52
  • Carmangay, AB
  • T0L 0N0
  • Canada

Customer Service

Has this return policy been helpful? If you are unclear about any part of the policy or have any gadget related questions please e-mail us at: info@gadgetplus.ca

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